Shipping Policy
Thank you for choosing our store. We strive to provide you with a seamless and enjoyable shopping experience. This shipping policy outlines our rates, delivery times, and other important information regarding shipping.
Shipping Rates and Methods:
United States:
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We offer standard shipping to all 54 states within the United States.
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The standard shipping rate is $6.99 for orders below $120.
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Free shipping is available for orders totaling $120 or more.
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Delivery time for standard shipping is estimated to be 5-7 business days.
International Shipping:
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We offer international shipping to select countries.
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The flat rate for international shipping is $11.99.
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Delivery time for international shipping is estimated to be 7-10 business days
Order Processing Time:
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All orders are processed within 1-2 business days after payment confirmation.
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Please note that orders placed on weekends or holidays will be processed on the next business day.
Tracking Information:
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Once your order is processed and shipped, we will provide you with a tracking number via email.
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You can use this tracking number to track the progress of your shipment on our website or the carrier's website.
Shipment Delays:
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While we make every effort to ensure timely delivery, please note that unforeseen circumstances and external factors (e.g., weather conditions, customs delays) may occasionally cause delays in shipment.
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We will promptly notify you of any significant delays and work diligently to resolve the issue.
Address Accuracy:
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Please ensure that the shipping address provided during checkout is accurate and complete.
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We are not responsible for delays or misdelivery caused by incorrect or incomplete addresses.
Customs and Duties:
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For international shipments, please note that customs fees, taxes, and duties may apply upon arrival in your country.
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These charges are the responsibility of the recipient and are not included in the shipping charges paid to us.
Returns and Exchanges:
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For information regarding returns and exchanges, please refer to our Returns Policy.
If you have any further questions or concerns about our shipping policy, please feel free to contact our customer support team at info@planenutelite.com. We are here to assist you and provide any necessary clarification.